These differences are reflected in the ways that different groups communicate and relate to one another, and they carry over into interactions with health care providers. The importance of cultural competency In the world of medicine, the term cultural competence refers to the knowledge, skills, attitudes and behavior required of a healthcare professional to provide optimal care and services to patients from a wide range of cultural and ethnic backgrounds.
The larger group may share common historic and geographic experiences, but individuals within the group may share nothing beyond that. The advantage of using a cultural competence approach is that you can identify the cultural competence gaps that need targeting in the design and development of a diversity education program.
Many models include dimensions of knowledge e. She is also a professor of cardiology and population health at Hofstra Northwell School of Medicine and is still actively involved in clinical research about gender disparities in heart disease. In addition the interpreter may lack a medical vocabulary, or may reinterpret what the patient says in an effort to "help.
Do the client benefits of engaging in culturally competent healthcare systems carry over to other social institutions e.
Then each theme is categorized into one of the cultural competence components. Evaluation studies must assess not only change in knowledge and attitudes but also use of services, receipt of treatments, and changes in health outcomes. She says a population that serves a homogenous population may not have as urgent of a need to formalize diversity and cultural competency strategies and policies.
Take time to fully explain terminology and procedures to people from culturally diverse backgrounds. Gender, too, has historically been included in the diversity umbrella.
A culturally competent healthcare professional or institution must take into account all of these aspects of an individual to achieve cultural competence.
Employees should feel free to discuss success and potential challenges with their managers; at the same time, patients should understand that they can approach health care professionals with their concerns, even if those concerns are specific to an identity characteristic.
But one silver lining is that the healthcare workforce is already more diverse than many other professional industries. The 80 subjects were lower-income African-American women, with a mean age of 38 years, who resided in the community.
Race is generally thought of as something that cannot be fundamentally altered e. Do trained interpreters compare favorably with family or ad hoc staff interpreters in improving outcomes of satisfaction, appropriate utilization, and health status?
The outcome of care is dependent on cultural factors such as these. The assumption that a common culture is shared by all members of a racial, linguistic, or religious group is erroneous. It is important to employees to keep a level head and to be respectful of differences in identity characteristics and personal choices.
While there are many statistics that paint a harrowing portrait of the current state of our healthcare system as it relates to diversity, the report also revealed some encouraging facts about potential solutions: Reviews of cultural competency in health settings only were included.
Develop a system for community and patient feedback where individuals can express concerns about their care and treatment.
To value this diversity a clinician must respect the differences seen in other people, including customs, thoughts, behaviors, communication styles, values, traditions, and institutions.
In contrast, managers and supervisors typically place the organization in higher cultural competence stages. Tomlin says many medical schools and academic medical centers are starting to search for CDOs, oftentimes as an inaugural position. Diversity professionals can take the guesswork out of what to concentrate on in making an organization more inclusive and productive.
African-American, Hispanic and Native-American physicians are much more likely than white physicians to practice in underserved communities and to treat larger numbers of minority patients, irrespective of income. Hispanic and African-American youth are substantially more likely to die from diabetes than white youth.JAMARDA Resources, Inc.
provides consulting, cultural diversity training workshops and continuing education that supports the public and private healthcare sector.
Workshops, seminars, and lectures can be tailored to fit the needs of your organization in 4 or 8 hour increments.
Cultural diversity is the term currently used to describe a vast range of cultural differences among individuals or groups, whereas cultural sensitivity describes the affective behaviors in individuals—the capacity to feel, convey, or react to ideas, habits, customs, or traditions unique to a group of people.
Diversity in health care is an urgent topic, from workforce makeup to the inequities in the quality and availability of health care for all minority groups. Cultural diversity training encompasses seminars, presentations and small group activities focused on raising awareness of different cultures and ways of living.
It increases knowledge about. Valuing diversity and understanding what cultural diversity truly represents Having the capacity for cultural self-assessment Being conscious of the dynamics inherent when cultures interact with patient centered care Acquiring institutionalized culture knowledge - polished through Cross-Cultural Encounters Develop adaptations to Rural Health.
Diversity can take on many different forms, but studies have uncovered just how important racial, ethnic and cultural diversity is in healthcare specifically. Health disparities have been traced to numerous causes, including language and cultural barriers which can result in minority patients not seeking proper care for their ailments.Download